New Delhi, India (January 31, 2006) - NetEdge Computing Solutions Pvt. Ltd was recently included by Dun & Bradstreet as one of India's Top ITES & BPO Company for 2005. The certification is awarded to eminent companies of corporate India who have emerged as leaders in their respective sectors and features the profile of eminent companies in India .
NetEdge started its IT operations in 1992 in India ; with a clear focus on providing high quality IT solutions to global customers. The company's first large order was for IT consulting services from IBM, Thailand . NetEdge's UK presence was established in 1999 to serve its global customers and since then the company's global expansion has gone on to include Thailand in 2001 and U.S.A in 2002. Since then, the company has grown in size and currently provides customer contact management solutions and help desk services to Fortune 500 customers in the US and the U.K.
"When the concept of outsourcing was gaining momentum, the emphasis was on numbers. The numbers generated were the measure of success for the BPO industry at the time. However, with the passage of time, organizations started appreciating the role of a highly skilled workforce in executing the myriad tasks involved in BPO operations," said Dr. Manoj Saxena, CEO of NetEdge Computing.
"The emphasis has now shifted from volume to value. Outsourcing professionals find that value delivered can be enhanced by synergistic effect of routine BPO systems, processes and intellectual capital. This has given birth to Knowledge Process Outsourcing (KPO). KPO covers the entire gamut of intellectual capital-centric activities such as domain-specific research, data processing and mining, content management and database management," he also added.
NetEdge provides end-to-end solutions to its clients, which enables the company to make informed and wise investments in technology, in sync with their client's business objectives. The company is an ISO 9001:2000 certified, ensuring consistent quality of service. NetEdge's area of specialization has been build around services such as: contact centre services, back office processing services, web based research, technical help desk, data warehousing & mining services, online order processing, categorization & cataloguing and IT services.
Dun & Bradstreet (D&B) is a leading provider of business-to-business credit, marketing, purchasing, and decision-support services worldwide. The company provides insight on how to build profitable, quality business relationships with customers, suppliers, business partners - and companies that businesses interact with every day. For more information on the company logon to: www.dnb.co.in
About NetEdge
NetEdge Computing Solutions Pvt. Ltd. has been offering innovative IT products and services, at accessible price points to clients across the globe since 1992. Its corporate umbrella supports five business initiatives; a product portfolio that features over six applications as well as a suite of IT services. NetEdge is headquartered in India (Noida) with offices in U.K, Thailand and U.S.A. For more information please visit: http://www.netedgecomputing.com
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Indian BPO workforce offers several advantages over their western counterparts both in terms of cost savings (low-cost labour) and availability of resourceful manpower.
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